Verdant 003 015
Internal Account Search
Review of internal system activity identified an unusual search conducted shortly after Kaley Stenning was added to the Peterson household account as an authorised user.
Date of search: 14 May 2024
Search term: KALEY STENNING
The search was carried out using an internal customer-support lookup tool used by Customer Operations and Technical Services staff.
The query returned one active residential account:
Peterson Residence, ███ ███████ Road, Chelsea, London
No customer enquiry, support ticket or technical issue requiring a search for Kaley Stenning by name has been identified.
Account Access
At the time of the search, the lookup tool was accessed through a shared Customer Operations service account.
Available audit records do not identify the individual staff member who submitted the query.
The search was performed manually.