Verdant 001 005
RESTRICTED
TRICARE INSURANCE LIMITED
Internal Memorandum
Hi Beth
I want to flag a concern about Sarah Caldwell, not a complaint against her.
Sarah has raised repeated concerns that files she's reviewed in the archive don't match what she remembers seeing.
I've checked a couple with her directly and I can't find any discrepancy myself.
She has become increasingly certain that records are being changed after she's reviewed them.
I don't believe that's what's happening, but I am concerned about how distressed she's becoming.
I'd like guidance on how to support her, and whether an Occupational Health referral might be appropriate at this stage.
Thanks
Sally
Handwritten margin note, added in a different pen:
Sally, please refer Sarah to Occ Health if you think it's needed. Thanks!
RESTRICTED: TRICARE INSURANCE LIMITED