To: Daniel Mercer, Head of HR
From: Sally Hammond

Hi Daniel

I need some advice regarding Sarah Caldwell in Archive Services.

Sarah has worked here for twelve years and I've never had any concerns regarding her performance, conduct or wellbeing. Over the last few months, however, she has become increasingly distressed by what she believes are errors within our archive system.

She reports records appearing under incorrect reference numbers, files changing location and information within documents being altered between reviews. These concerns have been investigated repeatedly by IT and no faults have been identified.

On Friday, I met with Sarah to discuss the situation. She arrived carrying several folders containing handwritten notes, printed records and what must have been hundreds of photographs. Maybe over a thousand.

Sarah explained that she has begun photographing files and computer screens because she believes records are being changed after she viewed them. She states that nobody will believe her otherwise.

At the time, I considered this further evidence that she had become overly focused on issues that can’t be substantiated.

Following the meeting, I asked IT to review a sample of the photographs in order to reassure both Sarah and management that no discrepancies existed.

Obviously I expected the exercise to put the matter to rest.

Instead, IT requested an urgent meeting this morning.

I attended that meeting twenty minutes ago.

Before we discuss any Occupational Health referral, I think somebody from HR needs to review what we found.